Last updated: August 15, 2026
Johnson City Plumbers respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit johnsoncityplumbers.com, call the phone number displayed on the website, or submit information through the website.
## Information We Collect
We may collect information you voluntarily provide, including your name, phone number, email address, service address, and details about your plumbing needs.
We may also automatically collect limited technical information when you use the website, such as your device type, browser, approximate location, pages visited, referral source, and interactions with the website.
## How We Use Information
Information may be used to:
* Respond to questions and service inquiries
* Connect callers and website visitors with a plumbing service provider
* Operate, maintain, and improve the website
* Measure website traffic and marketing performance
* Track calls and understand how visitors found the website
* Prevent misuse, fraud, or security problems
* Comply with applicable legal obligations
## Plumbing Service Providers
Johnson City Plumbers is a marketing and referral website. We may share information from calls, texts, or website forms with an independent plumbing service provider so that the provider can respond to your inquiry.
The plumbing provider is responsible for confirming availability, pricing, licensing, insurance, service terms, and the work it performs. Submitting an inquiry does not guarantee that service will be available.
## Call Tracking and Recording
We may use call-tracking technology to measure calls generated by this website. Calls may be routed or forwarded to an independent plumbing service provider.
Calls may be recorded or transcribed for quality assurance, lead verification, training, and marketing measurement where permitted by law. When required, callers may receive an audible notice before recording begins.
Do not provide sensitive financial, medical, or other confidential information during a recorded call.
## Analytics and Cookies
We may use Google Analytics, Google Site Kit, and similar technologies to understand how visitors use the website. These services may use cookies or related technologies to collect information about visits, devices, traffic sources, and website interactions.
You can control or delete cookies through your browser settings. Disabling cookies may affect certain website functions.
## How Information May Be Shared
Information may be shared with:
* Independent plumbing service providers responding to inquiries
* Website hosting, analytics, call-tracking, communications, and security providers
* Government authorities or other parties when required by law
* A successor or purchaser if ownership or operation of the website changes
We do not sell personal information in exchange for money.
## Data Retention and Security
Information is retained only as reasonably necessary for the purposes described in this policy, including operating the website, measuring leads, maintaining business records, resolving disputes, and meeting legal obligations.
We use reasonable administrative and technical safeguards, but no website, transmission method, or storage system can be guaranteed completely secure.
## Third-Party Websites and Services
This website may link to third-party websites or use services operated by other companies. Their privacy practices are governed by their own policies, and Johnson City Plumbers is not responsible for those practices.
## Children’s Privacy
This website is intended for adults seeking plumbing-related information or service. We do not knowingly collect personal information from children under 13.
## Your Choices
You may choose not to submit information through the website. You may also adjust your browser settings to restrict cookies.
To ask about information you previously submitted or request its correction or deletion, contact us through the website’s Contact page. Certain information may be retained when required for legitimate business or legal purposes.
## Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
## Contact
Questions about this Privacy Policy may be submitted through the Contact page at johnsoncityplumbers.com/contact/.